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Goodrich division conquers mountains of paperwork

Pilots, co-pilots and flight attendants around the globe appreciate the comfort and safety of aircraft seating made by a Colorado Springs, CO, division of Goodrich Corporation. To meet the worldwide demand for this Fortune 500 company’s high quality aircraft seating, the Colorado Springs plant runs three manufacturing shifts a day. It also generates a mountain of paperwork and paper documents.

Ramona Meredith, an Associate Buyer at the facility, estimates that her plant generates thousands of purchase orders, customer invoices and shipping/receiving documents a month. To help employees of this busy manufacturing facility to save time and work more efficiently, D2Xchange, LLC introduced Goodrich to electronic document management.

“Before we adopted the PaperVision Enterprise solution D2Xchange recommended, we had to manually purge our files and waste time searching for information in offsite storage facilities.” Meredith says, “We spent hours at the end of each month and the beginning of the year putting documents in boxes and then labeling and shipping the boxes to offsite storage. Now we have everything here where we can get to it. It’s a much more efficient way to work.”

Scott Currie, a PC/LAN Technician at the Colorado Springs facility agrees. “Because it helps you find information faster, our paperless document management system is a real time saver. Instead of spending hours trying to track down information, people in our accounting department can instantly match up invoices and purchase orders. The procurement department can use the paperless system to reconcile purchase orders and delivery receipts.”

Ease of use is another benefit Currie cited.

“There are 50 to 60 people who access the Digitech system. Ten to 15 use it every day,” he says. “It’s very easy to get information in and out of the system.”

“In our shipping department, for instance, an employee scans shipping and receiving records right into the system. Because it allows us to identify documents with multiple, indices we can search for and retrieve information under commonly understood identifiers such as customer or P.O. number, vendor name, machine part number, etc.”

The paperless document management system also saves Goodrich Corporation money. The plant has reduced its offsite paper storage costs. And because information is now as close as their PC, they also save on delivery charges to and from the offsite storage facility.

“We pay $11.50 for second-day delivery service,” Meredith says. “That’s for one box. When you have thousands of boxes stored, those charges can add up in a hurry.”

There is another benefit to cleaning up the paper clutter Meredith says. “I really like the look of my paperless office. It’s wonderful when you can see your desk and there aren’t papers all over it.”